Privacy Policy
Effective date: November 6, 2026
This policy describes how the operator of MEDIARAZZI ("we", "us") processes information in connection with the MEDIARAZZI website, hosted video advertising, APIs, and customer accounts.
Information collected
We may process account registration details, billing-related records, support communications, campaign and creative configuration, API-key metadata, IP addresses and request metadata in operational logs, and video-ad delivery and performance events. The precise collection and retention practices must be confirmed by the operator before publication.
How information is used
We use account and technical information to authenticate customers, operate VAST advertising services, measure ad performance, prevent abuse, provide support, handle billing and comply with law.
Video advertising and tracking
Participating publishers may embed VAST tags that cause browsers or players to request advertising resources and send ad event tracking requests. These requests can reveal IP addresses, user agents, referring pages, and identifiers supplied in publisher-defined VAST parameters. Publishers are responsible for applicable notice and consent requirements on their own properties.
Service providers and transfers
Third-Party Service Providers
MEDIARAZZI works with third-party service providers to operate its video advertising platform, process payments, deliver video content, maintain system security, and provide customer support.
These providers may process information necessary to perform their services, subject to their respective privacy policies, contractual obligations, and applicable law.
Payment Processing
Square is used to process subscription payments, recurring billing, and applicable service charges.
Payment information is processed by Square according to its privacy and security practices. MEDIARAZZI may receive transaction identifiers, payment status, billing details, and other information necessary to administer accounts.
Square's privacy policy: https://squareup.com/us/en/legal/general/privacy
Video Hosting and Content Delivery
Bunny.net provides video infrastructure and content delivery services used by MEDIARAZZI.
Information processed in connection with video delivery may include video files, technical request information, IP addresses, device and browser information, and delivery-related logs.
Bunny.net's privacy policy: https://bunny.net/privacy/
Email Communications
MEDIARAZZI uses email delivery services to send account notifications, billing communications, security notices, and customer support messages.
Email providers may process recipient addresses, message content, delivery status, and technical information necessary to deliver those messages.
Advertising Analytics and Reporting
MEDIARAZZI operates advertising analytics and reporting systems to measure video ad requests, impressions, playback events, completions, skips, clicks, and other advertising activity.
Information collected for these purposes may include IP addresses, timestamps, device and browser information, website identifiers, advertising placement parameters, and video playback events.
Analytics information is used to provide customer reporting, monitor system performance, detect fraudulent activity, and maintain the integrity of advertising delivery.
Infrastructure and Security Providers
MEDIARAZZI may use third-party infrastructure, hosting, security, and technical service providers to operate and protect its systems.
Such providers may process limited technical information, including IP addresses, access logs, error reports, and server request data, as necessary to provide their services.
International Data Processing
MEDIARAZZI and its service providers may process, store, or transmit information in the United States or other countries where their infrastructure operates.
Where required by applicable law, MEDIARAZZI will use appropriate safeguards for international transfers of personal information.
Changes to Service Providers
MEDIARAZZI may update its service providers as necessary to maintain or improve its services. Material changes affecting the handling of personal information will be reflected in this Privacy Policy.
Retention and security
Data Retention and Deletion
MEDIARAZZI retains personal information, account records, advertising data, and technical information only for as long as reasonably necessary to provide its services, fulfill contractual obligations, maintain security, resolve disputes, and comply with applicable legal requirements.
Account Information
Account information is generally retained while a customer maintains an active account. Following account cancellation or termination, information may be retained as necessary to complete billing, resolve disputes, prevent fraud, or meet legal obligations.
Accounts suspended for nonpayment may be automatically deleted within 60 days of nonpayment, including associated advertisements, uploaded video files, account settings, and other account-related data, subject to applicable legal retention requirements.
Advertising Events and Statistics
MEDIARAZZI retains advertising event data, including VAST requests, impressions, playback events, completions, skips, clicks, and related statistics, for as long as reasonably necessary to provide reporting, calculate usage, investigate invalid traffic, and maintain service integrity.
Event-level records may be deleted or aggregated when no longer needed for these purposes. Aggregated statistical information that no longer identifies individuals may be retained for longer periods.
Server and Access Logs
Server access logs, technical diagnostic information, and security records are retained for operational troubleshooting, fraud prevention, service protection, and security investigations.
These records are deleted or anonymized when no longer reasonably necessary, unless a longer retention period is required for an active investigation or legal obligation.
Billing Records
Transaction records, invoices, payment confirmations, and related financial information may be retained after an account closes for accounting, tax, dispute resolution, and other applicable legal requirements.
Customer Support Communications
Support requests, correspondence, and related account communications are retained as necessary to provide support, document service issues, resolve disputes, and maintain appropriate business records.
Support information is deleted or anonymized when no longer required for these purposes, subject to applicable legal obligations.
Data Deletion Requests
Customers may request deletion of eligible personal information by contacting MEDIARAZZI support.
MEDIARAZZI will evaluate and process deletion requests in accordance with applicable privacy laws. Certain records may be retained where necessary for legal compliance, fraud prevention, security, outstanding billing obligations, or the establishment, exercise, or defense of legal claims.
Privacy rights and contact
Depending on your location, you may have rights to access, correct, delete or restrict processing of personal information and to opt out of certain sharing. To make a request, contact MEDIARAZZI support at support@mediarazzi.com.
Updates
We may update this policy. The effective date above will be updated when changes are published.